Leads Engagement Suite10.0.16 - App Store

PropNex Lead Engagement Suite empowers PropNex agents with an intelligent all-in-one platform designed to capture leads, strengthen client relationships and deliver a seamless property journey.

From the first enquiry to long-term client engagement, every interaction is organised, tracked and supported-helping agents stay responsive, proactive and prepared.

Key Features

One Place. One App.

* Centralised client and lead management
* Smart reminders and follow-up alerts
* Upcoming milestones and activity tracking
* Complete conversation and engagement history

Never Miss an Opportunity

* Stay organised with automated notifications
* Track appointments, birthdays, lease expiries and important follow-ups
* Respond promptly with the right information at the right time

Ready-to-Engage Content

* Professionally crafted message templates
* Personalised greetings, invitations and follow-ups
* Intelligent automation for faster, more consistent communication
* Auto-reply features to ensure every enquiry receives attention

Analyse & Improve

* Track engagement performance
* Understand which messages work best
* Identify interested clients more effectively
* Continuously refine communication based on real insights

Designed for Better Client Experiences

By combining intelligent automation with meaningful insights, PropNex Lead Engagement Suite helps agents deliver faster responses, more personalised communication and a consistently professional experience.

Capture Leads. Build Relationships. Grow Your Business.

Version History What's New in 10.0.16

• Create your own WhatsApp Broadcast templates: tap "+" in My Templates and choose Quick Send or Broadcast. Broadcast templates are reviewed by Meta, then you can send them to many clients at once.
• Make your broadcasts stand out: add an image, video or document at the top of the message, fill in each client's name automatically, and add a button that links to a brochure or file.
• Use your own templates in broadcast campaigns, and choose to skip clients who have already received the same template.
• See how your templates and campaigns are doing: view opens and repeat visits for your shared links, compare Quick Send with WhatsApp Broadcast, and see which clients are most interested. Tap any link to see who opened it, open it, or copy it.
• Contact import now explains clearly how your phonebook contacts will be used before it asks for access.
• Layout improvements to client lists, sorting, the File Manager and iPad screens, plus general bug fixes. 10.0.16 3d ago Template Folders
- Organise your personal templates into folders. You can create, rename and delete folders right from Content Hub.
- Add several templates to a folder at once, or remove them together. Removing a template from a folder never deletes the template itself.
- Choose which folders a template belongs to from its details screen.
- Search folders by name, or search for templates inside a folder.

- General improvements and bug fixes. 10.0.14 Sep 30 **What's New in 10.0.11**

**Manage multiple clients at once**
Select several clients in MyCRM and take action on all of them together. Use Select All or pick clients one by one, then:
- Send content to everyone selected
- Set or update follow-ups in bulk
- Add clients to groups or remove them from groups
- Mark clients as contacted or uncontacted
- Delete multiple clients in one step

**Fixes**
- Emojis now appear correctly when sending Content Hub messages through Quick Send on WhatsApp 10.0.11 Sep 4 What's New in 10.0.10

• Forms are easier to fill in — smoother keyboard handling, clearer field navigation, and fewer interruptions when entering client and campaign details.
• Added a prompt to update when you're running an outdated version, so you always have the latest fixes and features.
• General stability and performance improvements. 10.0.10 Aug 28 Dark mode is here — PropNex CRM now follows your device's appearance setting, with a redesigned dark theme across every screen.

We've also fixed a few issues you told us about:

• Saving a quick activity from Client Details no longer causes the app to close unexpectedly
• Dropdown menus now work properly on the Mailing Address and Property forms
• The scroll-to-top button has moved to a more comfortable spot, so it no longer gets in the way

Thanks for your continued feedback — keep it coming! 10.0.9 Aug 21 Improved WhatsApp Quick Send — messages now open directly in the WhatsApp app instead of a browser page.
Fixed PropNex Events on the dashboard, including empty categories and unresponsive taps on iPad.
Refreshed menus in MyCRM for groups and customer details.
Group search no longer shows the segmented leads section while you're searching.
The HDB model picker in the customer property form now only appears when it applies. 10.0.7 Aug 11 What's New in 10.0.6
• Phonebook import now respects "Select All" — contacts you've already imported are no longer skipped, so bulk imports bring in everyone you expect.
• Sharing content is smoother: using "Select All" in the quick send preview no longer closes the sheet before you can send.
• Push notifications now work reliably after signing in with a one-time passcode.
• Fixed an issue where editing a client from within a group could show the wrong details in the update form under All Contacts. 10.0.6 Aug 1 - Fixed a crash that could occur when saving an image from a template.
- Your profile photo now displays correctly on the dashboard and in settings.
- Improved the phonebook import experience when adding contacts.
- Resolved an issue that could affect notifications after signing out and back in 10.0.5 Jul 27 • Content Hub: browse PropNex templates with search and sorting, plus create and manage your own templates. Send any template straight to a Broadcast or Quick Send in a few taps.

• Broadcast campaigns: view your campaign list, search, and open full campaign details.

• Home dashboard: track your recent activity from the past 7 days and see what's coming up next.

• Lead source integrations: connect PropNex.com and ProWeb to bring leads in automatically, with more reliable PropertyGuru imports.

• Import contacts from your phonebook, now under Settings › Integration › Import/Export.

• Faster, more accurate customer and group search, with smoother list refreshing.

• Refreshed look and feel throughout the app, plus a range of bug fixes and stability improvements. 10.0.4 Jul 21 • Introducing Content Hub — browse, search, and sort PropNex templates, create and manage your own, and send any template straight to Quick Send or a broadcast.
• Broadcast campaigns are here — view your campaign list, search, and drill into full campaign details.
• Connect more lead sources — import leads from PropNex.com, ProWeb, and PropertyGuru, now with more reliable imports.
• A refreshed Home dashboard highlights your activity from the past 7 days and what's coming up next.
• Import contacts from your phonebook, now conveniently under Settings › Integration.
• Easier client sharing and file uploads.
• A cleaner, more polished look throughout the app.
• Fixes and improvements to login, client search, client forms, groups, and adding email addresses. 10.0.3 Jul 20 Sales Suite will retire on 15 July 2026 3.1.132 Jul 3 Remove My Showflat module 3.1.131 Jul 2 My Showflat - popUp Announcement 3.1.130 10/09/2025 Remove pop up announcements in MyShowflat 3.1.129 08/27/2025 Update pop up date of My Showflat 3.1.128 07/31/2025 My Showflat pop-up Announcement 3.1.127 07/23/2025 My Duty - display "Senior Lead IC" 3.1.126 05/22/2025 Retire Spot Resale 3.1.125 05/06/2025 Fix known issues 3.1.124 04/23/2025 Fix known issues and Pop up announcements on Spot Resale 3.1.123 04/15/2025 Retire Project, Spot and Handover Report modules 3.1.122 02/17/2025 Fix issues 3.1.121 01/28/2025 Fix known issues 3.1.120 01/24/2025 Add Announcement Category 3.1.119 01/18/2025 Bug Fixes 3.1.118 11/21/2024